One of Canada's Best HVAC Warranties.

Register your Midea and ProAir equipment for comprehensive, industry-leading coverage — built for Canadian homeowners, backed by dedicated dealer support.

Up to

Yr Parts

Up to

Yr Labour

Nationwide

Our Warranty Services

Comprehensive protection plans built for the Canadian climate and your peace of mind.

Outstanding Parts Coverage

Enjoy up to 12 years of parts coverage for your Midea and ProAir HVAC equipment — reliable protection year-round.

Optional Extended Warranty

Extend your coverage with up to 10 years of labour warranty for added peace of mind beyond the standard period.

Expert Contractor Support

Access a qualified network of certified HVAC contractors across Canada for repairs, maintenance, and technical support.

How Registration Works

Complete your warranty registration in minutes.

Gather Equipment Info

Locate the Serial #, Factory Code, and Model # from each unit's nameplate.

Confirm Install Date

Note the installation date for existing systems, or closing date for new construction.

Submit Registration

Fill out the online form with your equipment details — takes under 5 minutes.

Get Confirmation

Receive a warranty confirmation email. Your coverage starts immediately.

What You'll Need
to Register

Have these three items ready before starting your registration.

Serial # / Factory Code and Model #

Required for each piece of HVAC equipment. Found on the unit's nameplate or data label.

Installation Date / Closing Date

Installation date for existing locations, or closing date for newly constructed homes.

Valid Email Address

To receive your official coverage confirmation and warranty documentation.

Ascend Group is a Canadian-based company with deep industry expertise and a strong commitment to serving the Canadian market. Since our establishment, we have focused on supporting customers and distribution partners across Canada through open group training, collaborative customer engagement, and in-depth performance evaluations. We work closely with our partners nationwide to assess product performance and deliver professional, customized solutions tailored to the unique needs of Canadian customers.

Products

Central Heat Pumps Coils and Air Handlers Single Zone Heat Pumps Multi Zone Heat Pumps Gas Furnaces Air Conditioners Water Heaters Ventilation Packaged Heat Pumps Controller Accessories

Warranty & Support

Warranty Registration Document Library Midea Academy training Technical Support Portal

Contact

Head Office & Flagship Store

5616 McAdam Rd, Mississauga, ON L4Z 1P1

Ottawa Store

32 Capital Dr. Ottawa, ON K2G 0E9

London Store

132 Newbold Ct, London, ON N6E 1Z7

1-866-866-4332

info@ascend-group.ca